Knowledge Base

WordPress SSL/TLS status does not update accordingly when SSL certificate is installed

 
applications extensionstechnical questionswordpress instancewordpresswebsites

Symptoms

  • WordPress was installed on the domain when the domain had SSL/TLS Support option disabled in Domains > example.com > Hosting Settings

  • Advisor shows that WordPress instance is not secured:

  • Select the WordPress instance and click Switch to HTTPS.

If Advisor extension is not installed

  1. Log into Plesk

  2. Go to WordPress and log in to the WordPress Admin page of the instance:

  3. Go back to WordPress and click the Refresh button in the upper right corner of the instance field:

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