Pricing Adjustment 2023

Frequently Asked Questions

Dear Partner,

You have arrived at this page looking for information about the Plesk 2023 price adjustment. If you do not find your answer below, please contact your account manager or drop us an email at [email protected] and we’ll get back to you as soon as possible.

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Why are you increasing your prices?

We are adjusting our prices to ensure that we can continue to invest heavily in product development and grow our partner ecosystem. Furthermore, we are planning to launch even more new solutions to support our journey in becoming the leader in server, web infrastructure, and WordPress automation solutions.

How significant is the price adjustment?

The exact increase depends on the specific product or product configuration. For most partners, the overall increase is around 15%. The dedicated Plesk Licensing Guides valid from January 1st, 2023 can also be consulted – for USD, GBP, EUR, and JPY.

When does the price adjustment come into effect?

The new pricing will come into effect on January 1st, 2023. Plesk Partners will be billed the new license rates on their first 2023 invoice.

Which prices are changing?

We are adjusting the pricing on all Plesk license-related products, as well as on Plesk language packs. Please find below a list of affected SKUs:

LICENSE	DESCRIPTION
PLSK-ADM-M PLSKVPS-ADM-M	Plesk Web Admin Edition (for dedicated and VPS)
PLSK-PRO-M PLSKVPS-PRO-M	Plesk Web Pro Edition (for dedicated and VPS)
PLSK-HST-M PLSKVPS-HST-M	Plesk Web Host Edition (for dedicated and VPS)
PLSK-PRO-CLNX-M PLSKVPS-PRO-CLNX-M	Plesk Web Pro Edition with CloudLinux (for dedicated and VPS)
PLSK-HST-CLNX-M PLSKVPS-HST-CLNX-M	Plesk Web Host Edition with CloudLinux (for dedicated and VPS)
PLSKVPS-ADD-LP-M	Plesk VPS Ext Language Pack Monthly
PLSK-ADD-LP-M	Plesk Ext Language Pack Monthly
PLSKVPS-ADD-LP-UNL-M	Plesk VPS Ext Language Pack Unlimited Monthly
PLSK-ADD-LP-UNL-M	Plesk Ext Language Pack Unlimited Monthly

As well as all active legacy licenses (e.g. Plesk 10/11, Confixx, Ensim)*

Are all partners affected by this price adjustment?

Yes. Our pricing philosophy is transparent, and all partners have the same pricing. This ensures market parity and no one has an unfair pricing advantage.

What do I need to do? Should I expect any disruption to my servers or businesses?

There is nothing you need to do, and you should not expect any disruption. These changes only affect our billing and invoicing processes, and all changes (if any) will be done by us. You will not have to change any license keys or other information on your servers. All partners have been notified 3 months prior to the increase to provide time for any end user pricing adjustments.

Will the SKUs change?

No, as part of this adjustment exercise, our SKUs (Stock Keeping Units) will remain the same. The existing SKUs will continue being used and we will only adjust their price.

Are you also increasing pricing for your legacy products? (e.g. Plesk 10 and 11)*

Yes, we are increasing the price for all active legacy licenses such as Plesk 10/11, Confixx, etc. This is due to the increased cost of support and management over the past two decades. We encourage all our customers to join our new licensing structure (Plesk Obsidian), to ensure that they enjoy access to the latest features and security updates.

Will there be additional benefits provided as a result of the price change?

We strive to deliver the best tools available on the market to our customers. Over the last 12 months, we’ve continued to listen and to deliver many critical features and capabilities, and over the upcoming 12 months we have many more exciting releases in the pipeline. Stay up to date with new releases on our change log and find the latest news on our blog. We are also setting up an incentive program for selling the new products in the WebPros portfolio. Register here to be among the first to know more about the initiative.

My small shared hosting business is no longer cost-effective, what should I do?

As a business owner, you have several paths available to you with regards to how to manage this price adjustment. Some of the options available include passing the cost directly on to the end-users by increasing prices, leveraging creative marketing ideas to create fair use policies, and offering value-adding upsells to customers to increase revenue.

Will there be any concessions for Partners who do high density shared hosting?

Our Partner Program rewards those hosting Partners who achieve certain revenue thresholds. Once those thresholds are reached, discounts are automatically applied. These revenue thresholds will not be affected by the pricing increase.

Will Plesk make another pricing change in the future?

At Plesk, as in other software companies, we periodically assess the impact of our pricing to ensure there is a reasonable alignment with the needs of our customers and partners across the globe and our own cost of doing business. Therefore, we may make further price adjustments to be able to deliver our customers with outstanding value and an exceptional product within a reasonable price.

Who do I speak to if I have questions?

Please reach out to your account manager or drop us an email at [email protected] for any further questions.