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Frequently Asked Questions
How do I test or trial Plesk?
We offer a completely free and fully functional 2 weeks trial here. No credit card required.
How is Plesk licensed?
Plesk is a per server license, with pricing options for virtual or physical servers, also know as VPS (virtual private servers) or dedicated servers. In addition Plesk offers multiple editions that are all licensed by a number of domains per such server.
Is my license renewed automatically at the end of the billing period?
All licenses purchased in our Online Store have automatic renewal enabled by default.
A renewal order will be created and paid automatically at the end of your billing period (monthly or yearly, depending on the type of license you purchased). The license will be renewed shortly after the renewal order is processed and paid.
What's the best way to pay for my Online Store order?
We accept all major credit cards and PayPal.
Do I need to pay VAT?
All our prices are VAT exclusive. Depending on your country of residence and options to add your own VAT ID, VAT is being added to your order.
What´s the commitment?
With Plesk there is no agreement to sign and you can upgrade or downgrade between different editions at any time.
In case you want to go big with Plesk, you can also check out our options to become a hosting partner to resell and/or use Plesk for larger installations and platforms. If you are an agency, a cloud or hosting provider or even indepedent developer or designer – Plesk can help you growing your business faster. We offer strong discounts between 15 and 45% on our retail licenses. The minimum commitment starts at 250$/month and includes a premium support SLA, a dedicated account manager and access to many partner-only resources. Visit our Plesk Partner Program page for more details.
Does Plesk offer hosting services?
No, we do not. You’ll need get your own server/hosting service from one of our partners, or quickly spin up a virtual server on either one of the leading cloud hyperscalers (AWS, Google Cloud, Microsoft Azure or Alibaba Cloud).
Does Plesk run on my computer?
Plesk is a software made for servers that run in the cloud or any other remote datacenter or hosting company of your choice. Plesk can be accessed through any industry standard browser on your desktop or any mobile device, but it requires prior installation on a server. We strongly recommend to first check out our hardware and software requirements, so you can install it on your server quickly.
What's the difference between a VPS and a dedicated license?
License types are based on the operating environment in which Plesk will be running. A VPS license can be installed only on a virtual server (see all supported virtualizations here). A dedicated license can be installed on a dedicated server or on a virtual server. There is no difference in the features included.
Do You Offer Non-Profit And Educational Discounts?
We absolutely do – we love to support non-profits and academic institutions. If you’re eligible and interested, contact us so we can make sure you get the right solution in place.
