Windows/Linux Support Engineer (m/f/d)

Windows/Linux Support Engineer (m/f/d) - full time

Founded in early 2017, WebPros is bringing together some widely used web hosting, billing automation, infrastructure, server management, and online marketing software solutions. Constantly adding new brands and products to its portfolio, in its current formula, WebPros comprises Plesk, cPanel, SolusVM, WHMCS, and XOVI.

Plesk is one of the most widely used control panels and software platforms for simplifying the lives of developers and Web Professionals.

 The Plesk software platform operates on more than 380,000 servers globally, supporting the operations of more than 11 million websites and 19 million email boxes for customers in 230 countries with 50% of the world’s top 100 hosting service providers partnering with Plesk today.

Our global team is made up of 600+ tech-loving professionals with offices around the globe.  You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll out products that deliver the company’s vision and strategy.

Discover a career you love at Webpros and Plesk and contribute to our continued success.

WE OFFER AN EXCITING ROLE WITH DIVERSE RESPONSIBILITIES

  • As a support engineer at Plesk, you will work with the latest server technologies.
  • You support our clients around the world to use Plesk most effectively.
  • You answer customer requests, investigate the reported issue, provide causes and resolutions, fix errors, and help customers to overcome obstacles.
  • You expand our Knowledge Content Standard by writing articles about common problems and how to solve them.
  • You work with Plesk experts inside and outside the company to make Plesk even better.
  • Your expertise in Plesk and related technologies will continue to improve.

WE CARE FOR A UNIQUE WORKING ENVIRONMENT

  • As a team, we thrive on excellence, innovation, collaboration, and efficiency.
  • We enjoy what we do, understand our customers, and build a state-of-the-art platform that clients love and need.
  • Expect interesting tasks and full integration from day one.
  • Look forward to an intensive induction and training phase.
  • Work with a cool team and enjoy an open-door policy on all levels.
  • Take the freedom to bring up fresh ideas and new initiatives and we will support you.
  • Work in a global, entrepreneurial working environment with a strong team spirit.

WE NEED YOUR SKILLS AND EXPERTISE

  • You are interested in becoming an expert in the field of web and hosting.
  • You have experience in system administration of Linux and Windows servers, as a DevOps or in a similar profession.
  • You have an expert background in Web Server, Mail, FTP, DNS, SQL, and network under Windows and Linux.
  • You are a structured and precise person with a high level of (self-) motivation and hands-on mentality.
  • You are open-minded and communicative, enjoy working in international teams, and have a passion for what you do.
  • You speak German and English fluently; another language is an advantage.

Have we caught your interest?

Please send us your complete application via the link below.

For us to be able to collect and process your personal data, please read and accept our Job Applicant Data Policy. You can also read about our recruiting process and how we stay GDPR compliant. Get more information on our Privacy Policy here.

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    We need your skills and expertise

    Plesk is the leading WebOps platform and hosting control panel that supports operations for over 11 million websites, 19 million mailboxes and 400,000 servers. Our customers are developers, designers, agencies, IT administrators and hosters.

    Our Mission

    We strive to provide a more secure and efficient platform to help web professionals and hosting companies automate and manage their projects and infrastructure, allowing them to focus on growth.

    We need your skills and expertise

    Young and
    global team

    We know
    our stuff

    We love
    our people

    Opportunities
    to grow

    Cologne

    (Germany)

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