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Frequently Asked Questions

How do I test or trial Plesk?

We offer a completely free and fully functional 2 weeks trial to download HERE. No credit card required. Once you are ready to go into production, head over to our pricing page to purchase your license.

How is Plesk licensed?

Plesk is a per server license, with pricing options for virtual or physical servers, also know as VPS (virtual private servers) or dedicated servers. In addition Plesk offers multiple editions that are all licensed by a number of domains per such server.

What´s the difference between a VPS and a dedicated license?

License types are based on the operating environment in which Plesk will be running:

  • VPS licenses (or also: Virtual Private Server licenses) can be used only on virtual instances based on hypervisor technology such as Virtuozzo, Xen, KVM, Hyper-V, or VMware.
  • Dedicated server licenses can be installed on either a dedicated server or on a VPS (Virtual Private Server).

See the full list here.

What´s the difference between editions?

Plesk is shipped in three different editions–Web Admin, Web Pro and Web Host. Each edition includes anchor features that best simplify the lives of either group’s customers most. Besides these anchor features, features such as the WordPress Toolkit or the developer pack are only availble with Web Pro and Web Host editions or as an option in the Web Admin Edition. Reseller functionality is only available in the Web Host edition.

Please check here for more details on the 3 Plesk Editions and what they include.

What´s the difference between Plesk Licenses and Bundles?

Plesk can be purchased in 2 options:

  • Server licenses for just Plesk itself based on different Editions
  • Bundles with a Plesk license, Power Packs, and selected 3rd party Plesk Extentions at a discounted rate

Do you offer monthly plans?

Yes, Plesk can be purchased in both, monthly or yearly plans. Yearly plans are discounted at a rate of 2 months free of charge in that case.

In case you expect that you need more than 5 licenses at once or more than 20 licenses over a period of 12 months, we suggest you to contact us for a potential hosting partnership.

Is my license renewed automatically at the end of the billing period?

All licenses purchased in our Online Store have automatic renewal enabled by default.

A renewal order will be created and paid automatically at the end of your billing period (monthly or yearly, depending on the type of license you purchased). The license will be renewed shortly after the renewal order is processed and paid.

What´s the best way to pay for my Online Store order?

We accept all major credit cards and PayPal.

Do I need to pay VAT?

All our prices are VAT exclusive. Depending on your country of residence and options to add your own VAT ID, VAT is being added to your order.

What´s the commitment?

With Plesk there is no agreement to sign and you can upgrade or downgrade between different editions at any time.

In case you want to go big with Plesk, you can also check out our options to become a hosting partner to resell and/or use Plesk for larger installations and platforms. If you are an agency, a cloud or hosting provider or even indepedent developer or designer – Plesk can help you growing your business faster. We offer strong discounts between 15 and 45% on our retail licenses. The minimum commitment starts at 250$/month and includes a premium support SLA, a dedicated account manager and access to many partner-only resources. Visit our Plesk Partner Program page for more details.

Does Plesk offer hosting services?

Plesk is a software licensed for servers that you run in a datacenter. Plesk itself is not offering any services, but if you don’t have your own servers at one of our partners, you may want to check out our offering on Amazon Web Services (AWS) – or Microsoft Azure (Linux|Windows)

Does Plesk run on my computer?

Plesk is a software made for servers that run in the cloud or any other remote datacenter or hosting company of your choice. Plesk can be accessed through any industry standard browser on your desktop or any mobile device, but it requires prior installation on a server. We strongly recommend to first check out our hardware and software requirements, so you can install it on your server quickly.

Why should I use Plesk for VPS hosting instead of a shared hosting account?

With Plesk, you don’t have to worry about server management anymore, as most of it is automated through Plesk from all aspects. Using a VPS with Plesk, you have everything convered from building a professional website, security on all levels and even operations such as staging/production for WordPress or automated backups. Consider Plesk to be your tool to “automanage” your server and help you focusing building great websites and applications. And if required, scale big on larger machines, also for medium and large scale website and app projects. In addition, Plesk’s support for modern tools like Docker, NodeJS or Git enables you to run it all on Plesk – and never think about server management again.

Do You Offer Non-Profit And Educational Discounts?

We absolutely do – we love to support non-profits and academic institutions. If you’re eligible and interested, contact us so we can make sure you get the right solution in place.

 Software Update Service (SUS)

Need to update your license to the latest Plesk release version? Purchase a SUS subscription and get updated with every new release version at no additional charge.

Check SUS for your license

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