Unable to access Plesk and websites from the particular IP address
203.0.113.2with the error below:
- The Imunify360 extension is installed in Plesk > Extensions > My extensions.
203.0.113.2 IP address is graylisted(blocked) by Imunify360 extension.
- Log into Plesk.
- Go to Extensions > My Extensions > Imunify360 > Open > Firewall > Gray List.
- Select the
203.0.113.2IP address and press the highlighted button as on the screenshot below to remove it from the Imunify360 graylist:
Solution using the SSH access
Log into the server via SSH.
- Execute the command below to remove
203.0.113.2IP address from the Imunify360 graylist:
# imunify360-agent graylist ip delete 203.0.113.2