Symptoms
- The SpamAssassin component is installed in Tools & Settings > Updates > Add/Remove Components > Mail hosting.
- The Spam Filter menu is missed in Plesk > Tools & Settings.
- The Spam Filter tab is missed in Domains > example.com > Mail Accounts > [email protected].
- The permission Spam filter management is missed in Service Plans > Hosting Plans > ServicePlanName > Permissions.
Cause
The Plesk Email Security extension is installed on the server.
Resolution
This is expected behavior, when the Plesk Email Security extension is installed, the location of the Spam Filter settings changes to Tools & Settings > Plesk Email Security > Server Settings tab and Domains > example.com > Mail Accounts > Settings:
Click on the screenshot below to expand
