Plesk allows to create records with empty values in DNS template

Symptoms

• Plesk allows to create records with empty values in DNS template at Tools & Settings > DNS Template).

  

• When creating a new domain in Plesk with such configuration, the operation fails with:

  PLESK_ERROR: Error: Unable to load object of type BsDomain with id=2: Domain does not exist.

• If there is an empty <domain>. A record in DNS Template, then creation of a subdomain fails with the error:

  PLESK_ERROR: Error: Failed domain creation: Unable to update domain data: Unable to add the test.example.com. IN A record to zone test.example.com: Incorrect DNS record values were specified: test.example.com. IN A : (‘displayVal’ = ”, ‘val’ = ”)

Cause

This is a Plesk bug with ID PPPM-11241, which will be fixed in future product updates.

Resolution

1. In Plesk, go to Tools & Settings > DNS Template.

2. Click the Default button to restore the default settings.