Symptoms
Notifications with error are sent after Plesk Premium Antivirus update:
PLESK_INFO: ERROR: Dr.Web (R) Updater: cannot send HUP signal to daemon (pid=, error=No such process)
Cause
Tools & Settings > Services Management >Plesk Premium Antivirus is stopped.
Resolution
Via Plesk
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In Tools & Settings > Services Management > press the Start button at the right side of the Plesk Premium Antivirus.
Via SSH
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Connect to the server via SSH.
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Start the service:
# service drwebd start
In case the issue persists, remove corresponding folders and reinstall the extension:
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Connect to the server via SSH.
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Remove the following directory:
# mv /var/drweb ~/
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Reinstall Plesk Premium Antivirus using Plesk Installer:
# plesk installer remove plesk –components drweb
# plesk installer add plesk –components drweb
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