Symptoms
The following email notification from Let’s Encrypt is sent to Plesk administrator/customer/reseller:
The following domains of John Doe (login johndoe) have been secured with Let`s Encrypt certificates:
– example.com
– webmail.example.com
The following Let`s Encrypt certificates for John Doe (login johndoe) have been renewed: <none>
Cause
Mentioned domain exists in Plesk but resolves to an external IP address.
Resolution
To stop receiving such email notifications from Let’s Encrypt, log in to Plesk and set None under SSL it! section:
- At subscription level:
- Go to Subscriptions > example.com > Customize > Additional Services.
- Set None under SSL it! section and press OK or Update & Lock button.
- At service plan level:
- Go to Service Plans > Service Plan Name > Additional Services.
- Set None under SSL it! section and press Update & Sync button.
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