Symptoms
- Domain log manager Domains > exmple.com > Logs shows white/blank page
- Browser developers console(F12) shows:
Uncaught (in promise) URIError: URI malformed
at decodeURIComponent (<anonymous>)
at index.js:94
at RegExp.[Symbol.replace] (<anonymous>)
at String.replace (<anonymous>)
at t.value (index.js:93)
at t.renderer (index.js:250)
at list.js:605
at Array.map (<anonymous>)
at Array.collect (prototype.js?1571380357:1)
at t.value (list.js:598)Â
Cause
Product issue:
-
#PPP-45326 “Entries in the web server logs containing long URLs with many special characters no longer cause the Log Browser display the logs as blank.”
Fixed in:- Plesk Obsidian 21 January 2020 (Linux)
Resolution
Please consider updating your server:
Workaround
If update is not possible for some reason you may try the following
workaround
- Login to the server via SSH.
- Check
/var/www/vhosts/example.com/logs/access_logfrom the server. - BackupÂ
/var/www/vhosts/example.com/logs/access_logÂand clean up it:# cp -p  /var/www/vhosts/example.com/logs/access_log  /var/www/vhosts/example.com/logs/access_log.bk
#Â echo “” >Â /var/www/vhosts/example.com/logs/access_log
with