Symptoms
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Plesk shows notification about expired license:
You are currently operating within the grace period of your product license. To update your product license, select the Retrieve Keys option on the License Management page;
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Attempt to manually renew license under Tools & Settings > License management > Retrieve produce one of the below errors:
The current Plesk license cannot be used with the 203.0.113.2 IP address because the license is bound to another IP.
This may happen if the license is used on multiple servers, which goes against Plesk End-User License Agreement: https://www.plesk.com/legal/. If you use the license on multiple servers, you need to buy a separate license https://www.plesk.com/pricing/ for each server.
If you have questions regarding this issue, contact our Licensing and Purchase team: https://www.plesk.com/licensing-and-purchase-support/The current Plesk license cannot be used with the IP address 203.0.113.2 because it is out of allowed IP ranges. Please contact your Plesk reseller or Sales Person.
Error: The license key is invalid. In order to use Plesk, please obtain and install a new valid license key. Your current license is not valid because it is already activated on another Plesk server. The Plesk EULA (https://www.plesk.com/legal/) prohibits the use of a single license on two or more servers at the same time. To continue using Plesk, either install a new license or install your current license once again by entering its activation code. It was sent to you by email when you purchased the license.
Cannot find the activation code? You can retrieve it using Plesk 360. To do so, log in to https://platform360.io/ with the email you used to purchase the license, go to the "Licenses" tab, and see your license's activation code. Or you can contact Plesk Licensing and Purchase support using the online form (https://www.plesk.com/licensing-and-purchase-support/). Remember to mention your license number in the "How can we help you?" section of the form.
Cause
There are possible reasons:
- The license is installed on several servers simultaneously
- The license is installed on a server that has different from the bound IP address
- The license was taken from the cloud instance (for example, Digital Ocean) and used on another cloud platform
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