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Knowledge Base

Outlook 2007 and other old mail clients not able to use SSL/TLS connection

 
imapmailplesk for linuxpostfixserver

Symptoms

  • Old mail client such as Outlook 2007 is not able to send a mail via SSL/TLS.

  • The log file /var/log/maillog contains one of the following error messages from Postfix or Courier:

    courier-imaps: couriertls: accept: error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number
    postfix/smtpd[17918]: warning: TLS library problem: 21146:error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number:s3_pkt.c:340:

    postfix/smtpd: warning: TLS library problem: 7346:error:1408F10B:SSL routlines: SSL3_GET_CLIENT_HELLO:no shared cipher:s3_srvr.c:1387

Cause

SSLv3 support was disabled.

Note: SSLv3 was removed from the core crypto libraries since RHEL 8. See the official documentation for details.

Resolution

Apply on of the following alternatives:

  • Upgrade Outlook version.

  • Connect to the server using SSH and enable backward compatibility with old mail clients:

    1. Set TLS_PROTOCOL=SSL23 in /etc/courier-imap/pop3d-ssl and /etc/courier-imap/imapd-ssl .

      Note: SSL23 will enable all SSL/TLS protocols.

    2. Edit /etc/postfix/main.cf and set the following:

      smtp_tls_security_level = may
      tls_medium_cipherlist = MEDIUM:!aNULL:!MD5

    3. Reload both Postfix and Courier services:

      # service postfix reload && service courier reload

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