Symptoms
- Mail tab is missing in the subscription menu.
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When clicking Mail Settings at Domains > example.com > Mail tab, the following warning message is shown:
Warning: Permission Denied
Cause
Mail management functions are disabled in global mail settings.
Resolution
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Go to Tools & Settings > Mail Server Settings.
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Select the checkbox Enable mail management functions in Plesk.
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Click OK to apply the changes.
Note: If you are a Plesk Partner, in case Mail service for the license is disabled in Partners Central, activate it to prevent the issue from happening again.