[BUG] Qmail: Error connecting to SMTP server: TLS 1.2

Symptoms

• Qmail is selected as SMTP server

• All mail clients throw the error with the inability to connect to SMTP, Roundcube shows:

  SMTP Error (-1): Connection to server failed

• The SSL It! extension is installed

• The TLS versions and ciphers management option is set to Modern

• There are such errors in the /var/log/maillog file:

  websrv04 /var/qmail/bin/relaylock[1779]: /var/qmail/bin/relaylock: mail from 203.0.113.2:52396 (not defined)
  websrv04 /var/qmail/bin/relaylock[1781]: /var/qmail/bin/relaylock: mail from 0000:0000:0000:0000:0000:0000:0000:0000:42884 (not defined)

• If Roundcube is used there are such errors in the /var/log/plesk-roundcube/errors file:

  ERROR: stream_socket_client(): unable to connect to ssl://localhost:465 (Unknown error) (0)
  ERROR: Failed to connect socket: stream_socket_client(): unable to connect to ssl://localhost:465 (Unknown error) ()
  SMTP Error: Connection failed: Failed to connect socket: stream_socket_client(): unable to connect to ssl://localhost:465 (Unknown error) in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 1667 (POST /?_task=mail&_unlock=loading1583560215548&_lang=en_US&_framed=1&_action=send)

• If Horde is used there are such errors in the file:

  ERR: HORDE [imp] Error connecting to SMTP server. [0] [pid 27450 on line 1160 of "/usr/share/psa-horde/imp/lib/Compose.php"]

Cause

Qmail does not support modern TLS ciphers.
To find possible workaround there was created bug #PPP-47997: Mail does not work with Qmail and enabled Modern TLS ciphers.

Resolution

There are two possible workarounds.