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Knowledge Base

Fighting Spam on a Qmail Mail Server

 
advanced administration guide linuxservices managementspam protectioncontrol paneldomains

When unsolicited emails, or spam, are simultaneously sent
indiscriminately to multiple mail boxes on your server, there may be too
many messages in the queue. Then the server can become overloaded with
spam and mail is delivered slowly.

To get rid of spam on your Qmail mail server:

  1. Make sure that all domains have the option What to do with mail
    sent to non-existent users
    set to Reject.

    To change the value of this option for a domain, open it in the
    Control Panel, go to the Mail tab and click Change
    Settings
    .

  2. Make sure that there are no untrusted IP addresses or networks in the
    white list.

    To do this, go to Home > Mail Server Settings > White List
    tab
    . To remove untrusted IP addresses or networks, select them in
    the list and click Remove Selected.

  3. Check how many messages there are in the Qmail queue with:

    # /var/qmail/bin/qmail-qstat
    messages in queue: 27645
    messages in queue but not yet preprocessed: 82
    

    If there are too many messages in the queue, try to find out where
    the spam is coming from. If the mail is being sent by an authorized
    user, but not from a PHP script, you can find out which user sent
    most of the messages with the following command:

    # cat /usr/local/psa/var/log/maillog |grep -I smtp_auth |grep -I user |awk '{print $11}' |sort |uniq -c |sort -n
    

    Note that the SMTP authorization option should be enabled on the
    server to see these records. The path to maillog may be different
    depending on the OS you use.

  4. Use the qmail-qread utility to read the messages headers:

    # /var/qmail/bin/qmail-qread
    18 Jul 2005 15:03:07 GMT #2996948 9073 <[email protected]> bouncing
    done remote [email protected]
    done remote [email protected]
    done remote [email protected]
    ....
    

    The qmail-qread utility shows message senders and recipients. If
    a message has too many recipients, then it is probably spam.

  5. Try to find the message in the queue by it’s ID (for example, the…

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