Emails sent from Plesk server using PHP mail() function are rejected on some recipient mail servers

Symptoms

• Emails are sent from the subscription's additional domain using the PHP script with the mail() function:

  <?php
  $email="[email protected]";
  mail($email, "test from example.com", "This body ", "From: [email protected]:text/plain; charset="utf-8"");
  echo 'mail send to '.$email;
  ?>

• According to the records from the file /var/log/maillog, such messages are rejected on some recipient servers:

  plesk.example.com postfix/pickup[658]: 89263102015: uid=10520 from=<[email protected]>
  plesk.example.com postfix/cleanup[801]: 89263102015: message-id=<[email protected]>
  plesk.example.com postfix/qmgr[659]: 89263102015: from=<[email protected]>, size=537, nrcpt=1 (queue active)
  plesk.example.com postfix/smtp[1049]: 89263102015: to=<[email protected]>, relay=mail.example.net[203.0.113.2]:25, delay=18, delays=0/0.02/18/0.17, dsn=5.0.0, status=bounced (host mail.example.net[203.0.113.2] said: 550 Can't verify main-subscription-domain.com sender. Check your DNS configuration. (in reply to RCPT TO command))
  plesk.example.com postfix/bounce[1170]: 89263102015: sender non-delivery notification: 90B7E10204A
  plesk.example.com postfix/qmgr[659]: 89263102015: removed

• The domain main-subscription-domain.com is not resolved over DNS.

Cause

When sending emails from the Plesk server using PHP mail() function, the address like sysuser@main-subscription_domain.com is by default used as the From: address.

On some recipient SMTP servers, the verification of the sender domain is enabled, and, as the domain main-subscription-domain.com is not resolved over DNS, the verification fails and the messages are rejected.

Resolution