Symptoms
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Unable to update Plesk on a Debian-like OS with the error below:
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: http://autoinstall.plesk.com/RUBY_0.0.2 buster InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY BD11A6AA914BDF7E
W: Failed to fetch http://autoinstall.plesk.com/RUBY_0.0.2/dists/buster/InRelease The following signatures couldn't be verified because the public key is not available: NO_PUBKEY BD11A6AA914BDF7E -
Plesk admin may receive an email with the following content:
INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
ERROR:
ERROR: Exited with returncode 1.
Cause
Product issue:
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#PPPM-14016 "Updating Plesk no longer fails with the âAn error occurred during the signature verificationâ error caused by the Plesk GPG key misconfiguration."
Fixed in:- Plesk Obsidian 18.0.53 Update 1 13 June 2023 (Linux)
Resolution
Workaround
If update is not possible for some reason you may try the following
with