Skip to content
  • Solutions
    By Role
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    By Infrastructure
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
  • Product
    • Plesk Features
    • Plesk Editions
    • What’s new
    • Pricing
    • Roadmap
    • Lifecycle Policy
    • Extensions Catalogue
  • Pricing
  • Extensions
    Featured Extensions
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    Bundles and packs:
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack

    See all Extensions

  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
Plesk 360 login
Free Trial

Knowledge Base

Unable to send emails with PHP scripts or Plesk notifications: /usr/sbin/sendmail No such file or directory

 
emailmailmail servermail server settingsphp

Symptoms

  • Unable to send emails with PHP scripts in Plesk with the following error in the log file /var/log/plesk-php*-fpm/error.log:

    # egrep -Ri sendmail /var/log/plesk-php*-fpm/error.log
    WARNING: [pool example.com] child 29450 said into stderr: "sh: /usr/sbin/sendmail: No such file or directory"

  • Plesk notifications, like an activation email, are not sent and the following error is shown in the log file/var/log/plesk/panel.log file:

    ERR [panel] Unable to send mail: Unknown error
    ERR [panel] Failed to send activation link due to: Unable to send mail: Unknown error

  • Tools and Settings > Mail Server Settings shows that the installed mail server is Qmail

Cause

Sendmail symlinks to the Plesk Qmail wrapper are missing or invalid

Resolution

  1. Connect to the server via SSH

  2. Unlink symlinks:

    # unlink /etc/alternatives/mta
    # unlink /usr/sbin/sendmail

  3. Create correct symlinks:

    # ln -s /etc/alternatives/mta /usr/sbin/sendmail
    # ln -s /usr/lib64/plesk-9.0/qmail-sendmail-wrapper /etc/alternatives/mta

Tweet
Share
Share
Email
0 Shares
Read the full article
Related Posts

Ruby on Rails vs PHP: Which one’s right for your needs?

Read More »

Setting Up and Configuring a Linux Mail Server

Read More »

Advanced Techniques for Building an Email List

Read More »
Knowledge Base

Websites on Plesk server are slow or show error 500 or PHP mail cannot be sent: ap_pass_brigade failed

Read More »

Mail delivery does not work: do not list domain in BOTH mydestination and virtual_mailbox_domains

Read More »

Unable to send mail from Plesk server: deferred (delivery temporarily suspended: connect to 127.0.0.1[127.0.0.1]:10024: Connection refused)

Read More »

Mail stuck in the queue in the server with Plesk: Can’t connect to local MySQL server through socket ‘/var/lib/mysql/mysql.sock’ (13)

Read More »

Hosting Wiki

  • Server Redundancy
  • QMAIL
  • Sendmail
  • Bare Metal Server
  • PhpMyAdmin
  • phpPgAdmin
  • Oracle VM Server
  • Server Virtualization Software
  • Windows Server
  • Linux
  • PHP
  • Plesk
  • Web Server
  • DNS Server
  • SSH
  • Email Autoresponder
  • Mailing Lists
  • Email Alias
  • Email Virus Protection
  • Email Forwarding
  • Webmail
X-twitter Linkedin Youtube Reddit Github
  • Product
  • Login
  • Pricing
  • Editions
  • For Partners
  • Partner Program
  • Contributor Program
  • Affiliate Program
  • Plesk University
  • Company
  • Blog
  • Careers
  • Events
  • About Plesk
  • Our Brand
  • Resources
  • User and Admin guides
  • Help Center
  • Migrate to Plesk
  • Contact Us
  • Hosting Wiki
  • Forum
  • Legal
  • Legal
  • Privacy Policy
  • Imprint

© 2025 WebPros International GmbH

Part of the WebPros®  Family