Symptoms
- The Switch off auto-reply on option is set to 26 June 2020 in Plesk > Domains > example.com > Email Addresses > [email protected] > Auto-Reply:
- However, the Switch off auto-reply on option turns off the next day on 27 June 2020.
Cause
Product issue:
-
#PPPM-8995 "Plesk now stops sending automatic replies late in the evening the day before the end date."
Fixed in:- Plesk Obsidian 13 October 2021
Resolution
Please consider updating your server:
Workaround
If update is not possible for some reason you may try the following
workaround
Until the bug will be fixed, apply the following workaround:
- Log into Plesk.
- Go to Domains > example.com > Email Addresses > [email protected] > Auto-Reply.
- Set the Switch off auto-reply on feature option one day earlier of the required date(for example, if it is required to disable option on 26 June 2020 set the 25 June 2020).
- Press the OK button to apply the changes.
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