Some of your customers may lack technical background in system
administration, so it is natural for them to feel uncomfortable when
they see the full set of tools that the Customer Panel offers. Even
worse, they may corrupt configuration files and complicate
troubleshooting if they attempt to use the tools. To avoid these
situations and present your customers with a simple and lightweight
Customer Panel, we recommend that you subscribe them to the Default
Simple hosting plan available in Service Plans > the Hosting
Plans tab.
This plan allows customers to carry out only simple routine operations,
leaving more complex tasks to your support service. Although it already
contains only the most frequently used and popular tools, you are free
to fine-grain the plan settings.
If you do not intend to create special plans for such audience, it is
possible to limit the number of tools and settings on the
per-subscription basis using the instructions we provide in this
section. The instructions below explain how to achieve the successful
user interface simplification: Practically, you should hide resources
and tools your customers are not going to use.
Hiding Unused Resources
The idea of this modification is straightforward: In hosting plan or
subscription settings, the Resources tab, set all unused limits to
0. According to Visibility of Hosting Features in the Customer
Panel, this will hide such resources in Customer Panel.
For example, if you set the mailboxes limit to 0, the Mail section
will not be shown in Customer Panel. Read more about the resources in
the Resources section.
Hiding Unused Tools
The set of tools available to customers in Customer Panel is defined by
the subscription or plan settings, the Permissions tab. For example,
if you clear the DNS zone management option, the tools to manage DNS
will not be shown in Customer Panel. Read more about the permissions in
the Permissions section.
Resources and Tools of Default Simple Hosting Plan
Initially, the Default Simple hosting plan includes the following tools
and settings:
- Web hosting access
- Presence Builder
- File Manager
- Website statistics
- Securing sites with SSL/TLS
- Applications
- Databases