Symptoms
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Web statistics are not calculated automatically but calculating the statistics for a single domain works correctly
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The Traffic column in Domains shows 0 for all websites
Cause
Going to Windows > Task Scheduler, the scheduled task Plesk Scheduler Task – Daily web statistics analyzers run task is misconfigured
Resolution
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Connect to the server via RDP
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Go to Task Scheduler > Task Scheduler Library and select one of the following use cases:
Scheduled task doesn’t exist
Start a command prompt as Administrator and run the following command to recreate the scheduled task:
C:> “%plesk_bin%crontabmng.exe” create-web-stat-executor-task
Scheduled task is stuck
In the case that the scheduled task is stuck with Running status, restart the server to make sure the process is free up properly
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To calculate the traffic statistics for all the domains and verify the issue was solved, Right-click on the scheduled task and press Run. Once the scheduled task will finish, log in to Plesk GUI and verify that the Traffic statistics are displayed correctly.