Symptoms
-
Extensions > Plesk Email Security > Install Now returns:
Access denied
Cause
Mailbox [email protected] still exists in SpamAssassin database but it does not exist in Domains > example.com > Mail > Email Addresses
Resolution
- Log into Plesk
- Re-create [email protected] in Domains > example.com > Mail > Email Addresses
- Install Plesk Email Security in Extensions > Plesk Email Security > Install Now
- Remove [email protected] in Domains > example.com > Mail > Email Addresses