Question
How to find Plesk key number for support request?
Answer
- Log into Plesk.
- Go to Tools & Settings > License Management > Key number:
Note: in case the Tools & Settings or License Management page is absent contact your hosting provider.
Solution using MyPlesk
- Log in to MyPlesk with the email address which you used when purchasing Plesk license
- Open the Licenses tab:
Solution using Linux command-line
- Log into the server via SSH with root privileges
- Execute the command below to get Plesk key number:
# plesk bin keyinfo –list | grep plesk_key_id | awk {‘print $2’}
PLSK000000010000
Note: in case the command above returns an empty output it means that the license key is not installed.
Solution using Windows command-line
- Log into the server via RDP.
- Start a command prompt as an Administrator.
- Execute the command below to get Plesk key number:
C:> plesk bin keyinfo.exe –list | findstr plesk_key_id
plesk_key_id: PLSK000000010000
Note: in case the command above returns an empty output it means that the license key is not installed.
