How to find Plesk key number for support request?

1. Log in to Plesk360 with the email address which you used when purchasing Plesk license
2. Open the Licenses tab:

   

1. Log into the server via SSH with root privileges

2. Execute the command below to get Plesk key number:

   # plesk bin keyinfo --list | grep plesk_key_id | awk {'print $2'}

   PLSK000000010000

   Note: in case the command above returns an empty output it means that the license key is not installed.

1. Log into the server via RDP.

2. Start a command prompt as an Administrator.

3. Execute the command below to get Plesk key number:

   plesk bin keyinfo.exe --list | findstr plesk_key_id

   plesk_key_id: PLSK000000010000

   Note: in case the command above returns an empty output it means that the license key is not installed.

For Linux:

1. Log into the server via SSH with root privileges

2. Execute the command below to get Plesk key number:

   # grep "<name>PLSK" /etc/sw/keys/registry.xml

   <member><name>PLSK.00000001.0000</name>

   Note: in case the command above returns an empty output it means that the license key is not installed.

For Windows:

1. Log into the server via RDP.

2. Start a command prompt as an Administrator.

3. Execute the command below to get Plesk key number:

   findstr "<name>PLSK" "%plesk_dir%adminrepositoryregistry.xml"

   <member><name>PLSK.00000001.0000</name>

   Note: in case the command above returns an empty output it means that the license key is not installed.