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Knowledge Base

Spam Filter tab is missing for the individual mail box after installing Plesk Email Security extension

 
applications extensionsdomainsemailemail securitygo

Symptoms

Spam Filter tab is missing in Domains > example.com > Email Addresses > [email protected]  with Plesk Email Security extension installed.

Cause

With Plesk Email Security extension SpamAssassin settings are managed in a different tab. 

Resolution

To manage individual spam filter settings:

  1. Log into Plesk.
  2. Go to Domains > example.com > Mail Accounts and click on the right side Settings tab:
    mceclip0.png
  3. Apply individual settings:
    mceclip1.png
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