Question
Why is the spam folder located under the inbox on Plesk Premium Mail? Can it be removed?
Answer
The spam folder was moved to INBOX.Spam
in order to better integrate the extension with Plesk and other tools, like SpamAssassin.
In an attempt to remove INBOX.Spam
folder via webmail, it will be restored immediately.
As a workaround, disable INBOX.Spam
folder inside webmail settings:
Warning: Spam extensions like SpamAssassin won't work with this workaround.
- Log in to Plesk.
- Go to Domains > example.com > Mail Accounts and log in to the required mail account.
- Go to Settings > Folders > select
INBOX.Spam
and disable it: