Knowledge Base

Where do I check what I am paying for?

Question

What am I paying for?
Where do I check the services I'm paying for?
I don't have a license and need to check payment for hosting

Answer

It depends on where your Plesk license is purchased from:

Plesk online store

Active licenses and next renewal dates should be checked in Plesk 360 account

You are the Plesk Partner

Login to KA account https://ka.plesk.com or to PC account https://central.plesk.com/ or contact your Sales Representative

License is purchased through the reseller company

Contact reseller company. To find out who is the reseller please check accounting records

License is included into cloud instance (i.e. AWS, Azure etc.)

Please contact the cloud provider to check hourly/monthly usage report

Plesk services are provided by hosting company

Please contact the company that provides you with hosting services. Should you need help identifying who your hosting provider is, please use this link: http://www.whoishostingthis.com/ or check your accounting records to find who you pay for hosting.