- The following error appears when accessing example.com:
An error occurred on the server when processing the URL. Please contact the system administrator.
If you are the system administrator please click here to find out more about this error.
After starting the Failed Requests Tracing in Plesk at Domains > example.com, the following traces can be found:
Description Provider cannot be found. It may not be properly installed.
- Enable 32-bits application option is disabled under IIS > server_name > Application Pools > example.com > Advanced settings.
Incompatibility of the Microsoft.Jet.OLEDB.4.0 driver in 64 bit OS.
- Connect to the server via RDP;
- Navigate to IIS > server_name > Application Pools > example.com > Advanced settings;
- Enable Enable 32-bits application option.