Symptoms
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Websites that use FastCGI application are not accessible in a web browser: PHP files are downloaded instead of displayed.
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Roundcube webmail shows a blank page, Apache default page or "403 Forbidden" error message:
PLESK_INFO: Forbidden
You don't have permission to access this resource. -
One of the following error messages is logged in Apache error log:
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on CentOS/RHEL-based distributions
/var/log/httpd/error_log -
on Debian/Ubuntu-based distributions
/var/log/apache2/error.log
AH01630: client denied by server configuration: /usr/share/psa-roundcube/favicon.ico, referer:
PHP Warning: file_put_contents(/usr/share/errors): failed to open stream: Permission denied in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 1259
PHP Warning: Configuration error. Unsupported database driver: in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 136 -
Cause
fcgid module is disabled in Apache configuration.
Resolution
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Go to Tools & Settings > Apache Web Server
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Enable
fcgidmodule. -
Apply the changes.
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Connect to the Plesk server via SSH.
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Run the command:
# plesk bin optimization_settings --enable-module fcgid