Skip to content
  • Solutions
    By Role
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    By Infrastructure
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
  • Product
    • Plesk Features
    • Plesk Editions
    • What’s new
    • Pricing
    • Roadmap
    • Lifecycle Policy
    • Extensions Catalogue
  • Pricing
  • Extensions
    Featured Extensions
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    Bundles and packs:
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack

    See all Extensions

  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
Plesk 360 login
Free Trial

Knowledge Base

SEO Toolkit is stuck: Site Audit is in progress. Please wait until it has been completed.

 
applications extensionsdatabasedomainsplesk for linuxplesk for windows

Symptoms

SEO Toolkit's Site Audit hangs and no actions can be performed after manually canceling its task in Plesk

Site Audit is in progress. Please wait until it has been completed.

Please wait. We are currently crawling...

Cause

After removing the task from Plesk, SEO Toolkit hangs because it does not update the running audits until the tasks finish or fail. Manually canceling the task makes it wait indefinitely for a status change.

Resolution

  1. Connect to the server via SSH or RDP

  2. Back up the Plesk database

    # plesk db dump > psa_backup.sql

    plesk db dump > psa_backup.sql

  3. Find the affected domain's ID

    # plesk db "SELECT d.id, d.name FROM domains d WHERE d.name = 'example.com';"
    +----+-------------+
    | id | name |
    +----+-------------+
    | 13 | example.com |
    +----+-------------+

  4. Remove ext-xovi-site_audit_state for this domain using the ID from the previous step

    # plesk db "DELETE FROM dom_param WHERE param = 'ext-xovi-site_audit_state' AND dom_id = 13;"

Tweet
Share
Share
Email
0 Shares
Read the full article
Related Posts

Exploring Plesk’s Added Value Solutions So Far in 2023

Read More »

Unveiling Sitejet Builder: The Perfect Match for Your Effortless Website Creation Needs

Read More »

Dynamic List vs. Active List: A Comprehensive Comparison – Unveiling the Ultimate Winner!

Read More »
Knowledge Base

Throbber (refresh) icon keeps spinning in the Log File Analyzer of SEO Toolkit in Plesk

Read More »

Subscription page in Plesk loads very slowly when XOVI SEO Toolkit extension is installed

Read More »

How to install WordPress with custom settings on Plesk server?

Read More »

Node.js menu on a migrated subscription in Plesk doesn’t work: Call to a member function getPath() on null

Read More »

Hosting Wiki

  • Server Redundancy
  • AMP
  • Bare Metal Server
  • Oracle VM Server
  • Server Virtualization Software
  • Windows Server
  • Linux
  • Joomla! Toolkit
  • Domain
  • WP Toolkit
  • Plesk
  • SQL database
  • NoSQL Database
  • Web Server
  • DNS Server
  • SSH
X-twitter Linkedin Youtube Reddit Github
  • Product
  • Login
  • Pricing
  • Editions
  • For Partners
  • Partner Program
  • Contributor Program
  • Affiliate Program
  • Plesk University
  • Company
  • Blog
  • Careers
  • Events
  • About Plesk
  • Our Brand
  • Resources
  • User and Admin guides
  • Help Center
  • Migrate to Plesk
  • Contact Us
  • Hosting Wiki
  • Forum
  • Legal
  • Legal
  • Privacy Policy
  • Imprint

© 2025 WebPros International GmbH

Part of the WebPros®  Family