Knowledge Base

PHP pages on domains in Plesk are downloaded instead of being opened

Symptoms

WordPress admin dashboard can not be opened for a Plesk domain. The wp-login.php file is being downloaded instead of opening.
Opening website leads to the index.php being downloaded instead.

Cause

PHP support is disabled for the example.com domain in Domains > example.com > PHP Settings.

Resolution

Enable the PHP Support for the example.com website in one of the following ways:

via Plesk Graphical Interface

Log into Plesk.
Navigate to Domains > example.com > PHP Settings.
Select the PHP Support checkbox and press the OK button:

via Command Line Interface (CLI)

Connect to the server via SSH or RDP.
For Plesk for Windows, additionally start the Command Prompt.
Execute the following command:

Note: change the "example.com" domain in the command below to the correct one

# plesk bin subscription -u example.com -php true

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