How to enable/disable autoresponder in Plesk

Use the plesk bin autoresponder utility to manage autoresponder.

• Enabling autoresponder

  1. Connect to a Plesk server via SSH (Linux) / RDP (Windows Server).

  2. Enable autoresponder:

     The following command creates and enables autoresponder for the mail account john_doe@example.com with the text “Thank you for your inquiry. The application form is attached.”, with the subject line “Application form” and attached file applicationform.txt from the file system.

     # plesk bin autoresponder --update -mail john_doe@example.com -status true -attach add:"/path/to/applicationform.txt" -subject "Application form" -text "Thank you for your inquiry. The application form is attached."

• Disabling autoresponder

  Use the following command to switch off the autoresponder for an email account:

  # plesk bin autoresponder --update -mail johndoe@example.com -status false

   

  To disable autoresponder for multiple mailboxes:

  1. Get all email accounts with enabled autoresponder:

     # plesk db "SELECT mail.mail_name, mail_resp.resp_on FROM mail LEFT JOIN mail_resp ON mail.id = mail_resp.mn_id where mail_resp.resp_on='true'"

  2. Create the file /root/autoreply.txt and add required email accounts:

     john_doe@example.com
     jane_doe@example.com

  3. Disable auto-reply for all mailboxes specified in the text file:

     # cat /root/autoreply.txt | while read i; do /usr/local/psa/bin/autoresponder --update -mail $i -status false;done