Error is returned during the DNS Settings customization: Error: dnsmng failed: dnsmng: Could not start named-checkconf

Symptoms

• The following error is returned when customizing the global DNS Configuration at Tools & Settings > DNS Settings:

  dnsmng failed: dnsmng: Could not start named-checkconf
  System error 2: No such file or directory

• When manually adjusting the DNS records via Domains > example.com > Hosting and DNS > DNS Settings, upon pressing Update button, Plesk is redirected to Tools & Settings page with the Warning:

  Permission denied.

Cause

named-checkconf and named-checkzone are not available in /usr/sbin/.

This has been reported as bug ID PPPM-14510.

Resolution

Update Plesk to version 18.0.62.2 by following this article How to update Plesk Obsidian to the latest build? If for some reason an update is not preferred:

1. Connect to the server via SSH

2. Create a symlink:

   # ln -s /usr/bin/named-checkconf /usr/sbin/named-checkconf
   # ln -s /usr/bin/named-checkzone /usr/sbin/named-checkzone

3. Customize configuration in Tools & Settings > DNS Settings.