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Knowledge Base

Domain logs hardlink is broken. No files are available under the domain’s logs directory at its home location

 
domainshostingplesk for linuxplesk service interfaceserver

Symptoms

No logs are available in the /var/www/vhosts/example.com/logs directory for one or more domains

Cause

The hardlink that makes the log files appear in that directory is broken.

Resolution

  1. Log into the server via SSH

  2. Relink the logs directory by executing the following command:

    Note: In an actual situation, example.com should be replaced with the affected domain):

    # plesk db -Ne "select ss.login, d.name from sys_users ss
    inner join hosting h
    inner join domains d
    where h.dom_id=d.id and h.sys_user_id=ss.id
    and d.name='example.com'" | xargs -l bash -c '/usr/sbin/plesk sbin relink-vhost-logs --domain-name $1 --sys-user-login $0 --create'

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