Skip to content
  • Solutions
    By Role
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    • For Developers
    • For Content Managers
    • For Agencies
    • For IT Admins
    • For Web Hosters
    By Infrastructure
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Overview
    • AWS
    • Microsoft Azure
    • Alibaba Cloud
    • Google Cloud Platform
    • Vultr
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
    • Digital Ocean
    • Linode
    • Upcloud
    • Oracle
    • OVH
  • Product
    • Plesk Features
    • Plesk Editions
    • What’s new
    • Pricing
    • Roadmap
    • Lifecycle Policy
    • Extensions Catalogue
  • Pricing
  • Extensions
    Featured Extensions
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    • SocialBee
    • WP Toolkit
    • Sitejet Builder for Plesk
    • SEO Toolkit
    • Joomla! Toolkit
    • Premium Email
    • Email Security
    Bundles and packs:
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack
    • Business and Collaboration Edition
    • WP pack
    • Hosting pack
    • Power pack
    • Language pack

    See all Extensions

  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
  • Pricing
  • Solutions
    • By Role
      • For Developers
      • For Content Managers
      • For Agencies
      • For IT Admins
      • For Web Hosters
    • By Infrastructure
      • Overview
      • Plesk on Amazon Web Services (AWS & Lightsail)
      • Microsoft Azure
      • Alibaba Cloud
      • Google Cloud Platform
      • Vultr
      • DigitalOcean
      • Linode
      • UpCloud
      • Oracle
      • OVH
  • Products
  • Pricing
  • Extensions
    • Featured Extensions
      • SocialBee
      • WP Toolkit
      • Sitejet Builder for Plesk
      • SEO Toolkit
      • Joomla! Toolkit
      • Premium Email
      • Email Security
    • Bundles and packs:
      • Business and Collaboration Edition
      • WP pack
      • Hosting pack
      • Power pack
      • Language pack
      • See all Extensions
  • For Partners
    • Plesk Contributor Program
    • Plesk Partner Program
    • Affiliate Program
    • Plesk University
  • Help Center
    • Documentation
    • Professional Services
    • Support
    • Contact Us
    • Wiki
    • Forum
  • Plesk 360 login
  • Free Trial
Plesk 360 login
Free Trial

Knowledge Base

Cannot update master IP address for slave DNS zone in Plesk: DNS Inconsistent zone : The NS record IN NS has no address records (A or AAAA)

 
databasedatabasesdnsdomainshosting

Cannot update primary IP address for secondary DNS zone or delete an NS record at Domains > example.com Hosting & DNS > DNS: 

"Error: Inconsistent zone "example.com": The NS record "example.com. IN NS ns1.example.com." has no address records (A or AAAA).; The NS record "example.com. IN NS ns2.example.com." has no address records (A or AAAA)."

Cause

No A or AAAA records exist for the NS records of the related domain and this creates a Plesk DNS records database inconsistency.

Resolution

  1. Log into Plesk

  2. Navigate to Domains > example.com > DNS Settings and click on Switch to Primary

  3. Click on Add Record and add the A or AAAA record for the NS from the error message and press OK:

    DNS.PNG

  4. Press Update to update the DNS zone

  5. Press on Switch to Secondary and then on Add Record in order to specify the IP address of the primary (master) DNS server
  6. Press OK and then Update
Tweet
Share
Share
Email
0 Shares
Read the full article
Related Posts

Securing the WordPress Frontier with WP Guardian

Read More »

Introducing WP Guardian Vulnerability Protection: Now available for WP Toolkit

Read More »

DNS_PROBE_FINISHED_NXDOMAIN: What Is It And How To Fix The Problem

Read More »
Knowledge Base

Cannot remove IP address from Plesk server: The IP address 203.0.113.2 is already used for hosting

Read More »

How to use DNS with a Plesk server

Read More »

 An operation fails in Plesk: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry ‘X’ for key ‘PRIMARY’

Read More »

Unable to update the DNS zone for a domain after adding a record in Plesk: Cannot delete the last NS DNS record for the domain

Read More »

Hosting Wiki

  • Server Redundancy
  • OpenStack
  • Bare Metal Server
  • Transfer lock
  • Oracle VM Server
  • Server Virtualization Software
  • Windows Server
  • Linux
  • JavaScript
  • Domain Transfer
  • Domain
  • Hosting Control Panel
  • Plesk
  • SQL database
  • NoSQL Database
  • Web Server
  • Static DNS
  • NS Record
  • DNS Server
  • DNS Forwarding
  • Reverse DNS
  • IPv6
  • IPv4
  • SIP
  • UDP/IP
  • Colocation Hosting
  • Reseller Hosting
  • Cloud Hosting
  • VPS Hosting
  • Dedicated Hosting
  • Shared Hosting
  • Free Hosting
  • Managed Hosting
  • TCP/IP
X-twitter Linkedin Youtube Reddit Github
  • Product
  • Login
  • Pricing
  • Editions
  • For Partners
  • Partner Program
  • Contributor Program
  • Affiliate Program
  • Plesk University
  • Company
  • Blog
  • Careers
  • Events
  • About Plesk
  • Our Brand
  • Resources
  • User and Admin guides
  • Help Center
  • Migrate to Plesk
  • Contact Us
  • Hosting Wiki
  • Forum
  • Legal
  • Legal
  • Privacy Policy
  • Imprint

© 2025 WebPros International GmbH

Part of the WebPros®  Family