Symptoms
- Plesk Obsidian running on a Linux-based operating system
- The Plesk administrator receives unusual email notifications related to the execution of the hourly cron jobs.
- During the hourly task execution the following output is sent to the Plesk admin email as an email notification:
Subject: Cron run-parts /etc/cron.hourly
Body:
/etc/cron.hourly/0anacron:
/etc/cron.hourly/50plesk-hourly:
/etc/cron.hourly/awstats:
/etc/cron.hourly/plesk-phpp-cleanuper:
Cause
Corrupted or altered /usr/bin/run-parts script (most commonly as a result of interrupted operating system package updates).
Resolution
Note: Nothing on the side of Plesk edits or has ever edited the run-parts script of any Linux operating system, due to which the resolution of the issue involves the reinstallation of core operating system packages.
1. Connect to the server via SSH as the root user
2. Find the exact package that is responsible for the creation of the current run-parts file on your server and replace it by using the proper steps for your operating system:
Click on a section to expand
For Debian operating systems:
1. Find the exact package that creates this file:
# dpkg -S /bin/run-parts
debianutils: /bin/run-parts
2. Download the same package as a .deb file by executing the following command:
Note: This command needs sudo even if you are executing it as the root user
# sudo apt download debianutils
3. Force the overwriting of the currently used package files with the ones from the .deb file you just downloaded by executing a command that is similar to the following:
Note: Replace /root/debianutils_4.11.2_amd64.deb with the exact file that was downloaded while executing the previous command in your case
# dpkg --force-overwrite -i /root/debianutils_4.11.2_amd64.deb
For Ubuntu operating systems:
1. Find the exact package that creates this file:
# dpkg -S /usr/bin/run-parts
debianutils: /usr/bin/run-parts
2. Download the same package as a .deb file by executing the following command:
Note: This command needs sudo even if you are executing it as the root user
# sudo apt download debianutils
3. Force the overwriting of the currently used package files with the ones from the .deb file you just downloaded by executing the following command:
# dpkg --force-overwrite -i debianutils_5.5-1ubuntu2_amd64.deb
For RHEL-based operating systems:
1. Find the exact package that creates this file:
# rpm -qf /usr/bin/run-parts
crontabs-1.11-6.20121102git.el7.noarch
2. Remove the mentioned package without its dependencies by executing the following command:
# rpm -e --nodeps crontabs-1.11-6.20121102git.el7.noarch
3. Reinstall the package that was just removed by executing the following command:
Note: On June 30, 2024, CentOS Linux 7 reached End of Life (EOL), due to which you may have to obtain the relevant package from an unofficial repository and reinstall it entirely manually (without using an automatic installer).
# yum install crontabs-1.11-6.20121102git.el7.noarch