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Knowledge Base

Securing Plesk and the Mail Server With SSL/TLS Certificates – Securing Plesk and the Mail Server With a Certificate From Other Certificate Authorities

 
administrator guideplesk administrationsecuring plesksecuring plesk and the mail server with ssltls certificatesdomain name

During Plesk installation, Plesk and the mail server are automatically secured
with a free SSL/TLS certificate from Let’s Encrypt. If, for some reason,
it did not happen, we recommend that you manually secure Plesk and the
mail server with an SSL/TLS certificate from a certificate authority of your choice.

To secure Plesk and the mail server with a certificate from other
certificate authorities:

  1. Go to Tools & Settings > SSL/TLS Certificates (under
    “Security”) and click the + Add button.

  2. Fill in the fields marked with the asterisk. Pay particular attention
    to the following fields:

    • “Certificate name”. Give the certificate a recognizable name so
      you can tell it apart from other certificates in the server
      repository.
    • “Bits”. The more bits, the more secure the certificate. We
      recommend using the default value (4096).
    • “Domain name”. Make sure that the name in this field matches the
      server hostname.
  3. If all the provided information is accurate, click Request.

    Plesk will generate a private key and a certificate signing request
    and display them in under “List of certificates in server pool”.

  4. Find the certificate under “List of certificates in server pool” and
    click its name. This will open a page showing the certificate
    properties.

  5. Copy the whole content of the “CSR” section (including
    -----BEGIN CERTIFICATE REQUEST----- and
    -----END CERTIFICATE REQUEST-----) to clipboard.

  6. Visit the website of the certificate authority of your choice and
    start a certificate ordering procedure. When you are prompted for the
    CSR, paste the data from clipboard. The certificate authority will
    create an SSL/TLS certificate in accordance with the information you
    provided. When you receive your SSL/TLS certificate, save it on your
    local machine or network.

  7. Go to Tools & Settings > SSL/TLS Certificates, click Choose
    file
    under “Upload the certificate here”, select the saved .crt
    file, and then click Upload Certificate.

  8. To secure Plesk, click the [Change] link next to “Certificate for
    securing Plesk”. Select the certificate generated during step 3 from
    the drop-down list, and then click OK.

  9. To secure the mail server, repeat the previous step for “Certificate
    for securing mail”.

Note: Once you secure the mail server with an SSL/TLS certificate, make
sure to access mail using:

  • The domain name of the Plesk server for which the certificate was issued
    (and advise your customers to do the same).
  • Mail for a domain that is secured with an individual SSL/TLS certificate.

Otherwise, the mail client software may be unable to verify the
mail server identity, which may cause issues when sending or
receiving mail.

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