Symptoms
-
After purchasing WP Guardian, none of the features can be used with the following error:
To start using this function, you must activate it in the corresponding service plans or subscriptions.
Cause
The permission "WordPress Websites with Vulnerability Protection" on the service plan and/or subscription is set to 0 or a less than required for the subscription or service plan.
Resolution
Check the subscription and service plan of the respective website and either increase the permission or set to Unlimited:
- Managing Subscriptions | Plesk Obsidian documentation
- Setting Up Hosting Plans | Plesk Obsidian documentation
If the subscription is locked and it needs to be synced with the service plan:
