Unable to upload any file via domain File Manager after changing post_max_size and upload_max_filesize values: The file “Test.jpg” is too big. Try to upload this file via FTP

Dmitry Bystrov

10 months ago

Symptoms

In an attempt to upload any file in Plesk > Domains > example.com > File Manager > Upload, the error below is shown:

The file "Test.jpg" is too big. Try to upload this file via FTP.
Values for PHP parameters post_max_size and upload_max_filesize in /usr/local/psa/admin/conf/php.ini file are set with shorthand notations (KMG), for example:

post_max_size = 16M
upload_max_filesize = 16M

post_max_size = 2G
upload_max_filesize = 2G

Cause

This is the Plesk bug with ID #PPPM-13226 which is planned to be fixed in one of the future product updates.

Resolution

Until the bug will be fixed, apply one of the solutions below:

For RHEL based systems (CentOS/CloudLinux)

Log into the sever via SSH.
Using the vi text editor open the /usr/local/psa/admin/conf/php.ini file and set integer values as below:
- For 16 Megabytes:
  
  post_max_size = 16777216
  upload_max_filesize = 16777216
- For 2 Gigabytes:
  
  post_max_size = 2147483647
  upload_max_filesize = 2147483647
Restart psa service:

# service psa restart

For Debian based systems (Ubuntu/Debian)

Log into the sever via SSH.
Using the vi text editor open the /opt/psa/admin/conf/php.ini file and set integer values as below:
- For 16 Megabytes:
  
  post_max_size = 16777216
  upload_max_filesize = 16777216
- For 2 Gigabytes:
  
  post_max_size = 2147483647
  upload_max_filesize = 2147483647
Restart psa service:

# service psa restart

0 Shares