Symptoms
-
Trying to access a domain website shows the following error:
HTTP Error 500.0 - external Server Error
C:Program FilesParallelsPleskAdditionalPleskPHP72php-cgi.exe - The FastCGI process exited unexpectedly -
Repairing permissions for
C:WindowsTemp
has no effectC:UsersAdministrador>plesk repair --directory-permissions -directory "C:WindowsTemp"
Permissions were fixed for directory "C:WindowsTemp" -
Disabling
opcache
for the PHP version reported in the error fixes the problem
Cause
One or more necessary cache files in C:WindowsTemp
are corrupted.
Resolution
-
Connect to the server over RDP
-
Remove all files from
C:WindowsTemp
-
Restart IIS using a Command Prompt
C:>iisreset