Symptoms
-
Scheduled Tasks link is not being shown when logged as a customer/reseller:
- When a user is logged as a customer/reseller - not all domains are shown in Websites & Domains > Scheduled Tasks > Add Task > Web Space.
Cause
Scheduled tasks management option is not enabled for subscription.
Resolution
Enable Scheduler management:
-
Open Service Plans > service plan name > Permissions tab > select Scheduler management checkbox and apply changes by clicking to Update & Sync button:
Note: Depending on number of subscriptions under this service plan, synchronization may take some time.
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Open Service Plans > Reseller Plans tab > service plan name > Permissions tab > select Scheduler management checkbox and apply changes by clicking to Update & Sync button:
Note: Depending on number of subscriptions under this service plan, synchronization may take some time.
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Create Add-on plan in Service Plans > Add an Add-on
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Open Permissions tab and select Scheduler management option > OK.
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Assign Add-on plan to subscription in Subscriptions > example.com > Change plan/add-ons:
OR
Open Subscriptions > example.com > Customize > Permissions > check Scheduler management box and apply changes by clicking to Update & Lock button.
Note: In this case subscription be locked for synchronization with service plan.