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Knowledge Base

Plesk update or component installation fails on Debian or Ubuntu: The following packages have unmet dependencies

 
debianinstallation upgradelinuxplesk for linuxplesk update

Symptoms

  • Installing Plesk update or component on a server with Debian or Ubuntu fails:

    Note: Package names in the error message might differ.

    E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
    ---X--- `apt-get` output ---------------------
    Reading package lists...
    Building dependency tree...
    Reading state information...
    You might want to run 'apt-get -f install' to correct these:
    The following packages have unmet dependencies:
    linux-headers-generic : Depends: linux-headers-4.4.0-XXX-generic but it is not going to be installed
    postfix-pcre : Depends: postfix (= 3.1.0-3ubuntu0.2) but 3.1.0-3ubuntu0.3 is to be installed

  • Attempts to manually run the command apt-get upgrade fail with a similar error:

    Note: Package names in the error message might differ.

    # apt-get upgrade
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    You might want to run 'apt-get -f install' to correct these.
    The following packages have unmet dependencies:
    linux-headers-generic : Depends: linux-headers-4.4.0-112-generic but it is not installed
    E: Unmet dependencies. Try using -f.

Cause

Package dependencies are in the inconsistent state.

Resolution

  1. Connect to the server using SSH.

  2. Try forcing APT package manager to resolve dependencies automatically:

    # apt-get install -f

    Note: If that does not resolve the issue, contact system administrator to resolve the inconsistent state of packages dependencies.

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