Plesk 360 login
Free Trial

Knowledge Base

Plesk shows the error: PleskPermissionDeniedException: Session token has expired.

 
linuxphpplesk for linuxplesk for windowsplesk on linux

Symptoms

  • One of the following error messages appear in Plesk:

    Error in Plesk: Zend_Controller_Exception: Session token has expired.

    Zend_Controller_Exception: Permission denied.#0

    PleskPermissionDeniedException: Session token has expired.

    Suddenly Unexpected token < in JSON at position 0

  • The following message is logged in Plesk log file /var/log/plesk/panel.log:

    # grep 'protection token check' /var/log/plesk/panel.log

    ERR [panel] Forgery protection token check failed.

Cause

Sessions time for forgery protection token has exceeded.

Resolution

 

For Plesk on Linux

 

  1. Connect to the Plesk server via SSH.

  2. If there is a stuck process in Plesk, cancel it.

  3. Increase PHP timeout in Plesk configuration file:

    # echo "session.gc_maxlifetime=86400" >> /usr/local/psa/admin/conf/php.ini

  4. Restart the Plesk service:

    # service sw-engine restart

 

For Plesk on Windows Server

 

  1. Connect to the Plesk server via RDP.

  2. If there is a stuck process in Plesk, cancel it.

  3. Open the file php.ini located in %plesk_dir%adminconf.

  4. Increase the session.gc_maxlifetime value:

    session.gc_maxlifetime=86400

  5. Save the changes and close the file.

  6. Open Plesk Services Monitor and restart Plesk Management Service.


 

Read the full article
Related Posts
Knowledge Base

Hosting Wiki

Install Plesk shows the error: PleskPermissionDeniedException: Session token has expired. extension

Hostname or IP or URL of your Plesk instance: