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Knowledge Base

Plesk Premium Email won’t sync with Outlook over ActiveSync

 
applications extensionsemailplesk premium emailtechnical questionsupdate

Symptoms

Plesk Premium Email doesn't sync with Outlook over ActiveSync

Cause

The Outlook update 2401 from February 1 breaks ActiveSync synchronization.

The client just repeatedly sends a FolderSync command without making any progress on the synchronization.

Resolution

Update Outlook to 2402 (Build 17328.20162).

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