Symptoms
-
Plesk pre-update checker reports the warning:
Warning:
Plesk pre-upgrade check
WARNING: There are custom web server configuration templates at /opt/psa/admin/conf/templates/custom. These custom templates might be incompatible with a new Plesk version, and this might lead to failure to generate web server configuration files. Remove the directory to get rid of this warning. Please check https://support.plesk.com/hc/articles/213399669 for details. -
There are no files inside the
/opt/psa/admin/conf/templates/custom, however, the directory itself is present on the server:# # ls -la /opt/psa/admin/conf/templates/custom
total 8
drwxr-xr-x 2 root root 4096 Dec 1 11:51 .
drwxr-xr-x 5 root root 4096 Dec 1 11:51 ..
Cause
Incorrect error reporting. This is the bug PPPM-13806, which will be solved in future Plesk updates.
Resolution
Until the bug be fixed the warning can be safely ignored.
To stop receiving the notification before the bug be solved
-
Connect to the server via SSH.
-
Remove the empty directory:
# rm -rf /opt/psa/admin/conf/templates/custom