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Knowledge Base

How to configure a passive FTP port range in Plesk for Windows?

 
alibabaalibaba cloudamazon ec2amazon lightsailazure

Question

How to configure a passive FTP port range in Plesk for Windows?

Answer

The passive FTP ports configuration can be done either in Plesk interface or directly on the server.

Note: Allow inbound connections for the passive FTP port range on the firewall.
If Plesk is installed on a public cloud service, follow the instructions: for Amazon EC2, for Amazon Lightsail, for Google Cloud, for Microsoft Azure, for Alibaba Cloud.

  1. Log into Plesk.

  2. Go to Tools & Settings > FTP Settings and specify the passive FTP port range:

    FTP_port_range_win.PNG

    The default value is 49152-65535.

  3. Click OK or Apply to save the changes.

Directly on the server

Note: The further screenshots are clickable.

  1. Connect to the server using RDP.

  2. Specify passive FTP port range in IIS Manager:

    2.1. Open Internet Information Service (IIS) Manager:

    • in Windows Server 2008 and 2008 R2: go to Start > Administrative Tools > Internet Information Service (IIS) Manager.

    • in Windows Server 2012 and newer: go to Start > Server Manager > Tools > Internet Information Service (IIS) Manager.

    2.2. In IIS Manager, go to server_hostname > FTP Firewall Support:

    Accessing the menu FTP Firewall Support

    2.3. Specify the passive FTP port range in the field Data Channel Port Range and click Apply to save the changes:

    Setting the passive FTP port range

  3. Restart Microsoft FTP Service:

    3.1. Open the Services snap-in:

    • in Windows Server 2008 and 2008 R2: go to Start > Administrative Tools > Services.

    • in Windows Server 2012 and newer: go to Start > Server Manager > Tools > Services.

    3.2. In the list, select Microsoft FTP Service and click Restart the service:

    Restart Microsoft FTP Service

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