Symptoms
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A website is not accessible with the following error message in a web-browser:
PLESK_INFO: 500 Internal Server Error.
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The following error message appears on the logs page in Plesk at Domains > example.com > Logs:
[core:alert] /var/www/vhosts/example.com/httpdocs/.htaccess: Option FollowSymlinks not allowed here
[core:alert] /var/www/vhosts/example.com/httpdocs/.htaccess: Option All not allowed here
Cause
The option Restrict the ability to follow symbolic links is enabled at Domains > example.com > Apache & nginx Settings.
Resolution
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Go to Domains > example.com > Apache & nginx Settings and disable the option Restrict the ability to follow symbolic links.
Note: To manage this option for all domains in Plesk, visit this KB article.