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Knowledge Base

360 Monitoring filling up the messages log file up to dozens of gigabytes a day with errors

 
360360 monitoringcloudlinuxmonitoringos

Symptoms

  • 360 Monitoring is installed on CloudLinux OS.

  • 360 Monitoring filling up the messages log file up to dozens of gigabytes a day with errors:

    Jan 4 14:46:42 plesk1 agent360[993]: lines = open(file_path, 'r').readlines()
    Jan 4 14:46:42 plesk1 agent360[993]: PermissionError: [Errno 1] Operation not permitted: '/proc/diskstats'

Cause

Service agent360 does not have access to /proc/diskstats data when CageFS enabled.

Resolution

  1. Connect to the server via SSH.

  2. Edit /etc/group file by adding agent360 to psaadm group:

    # grep ^psaadm /etc/group
    psaadm:x:1002:psaadm,sw-cp-server,polkitd,agent360

  3. Restart agent360 service:

    # systemctl restart agent360

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