Setting Up Auto-Reply

Watch the video tutorial

To set up automatic reply settings for an email address:

1. Go to Mail > email address > Auto-Reply tab.
2. Select the Switch on auto-reply checkbox, and specify the
   following settings:
   • Auto-reply message subject.
   • Message format. We recommend that you leave the option Plain
     text selected because some of your recipients might be unable to
     see the text formatted with HTML.
   • Message text.
   • Forward to. If you want to forward incoming messages to
     another email address, type an email address in this box.
   • Send an automatic response to a unique email address no more
     than (the specified number of times per day). The default value
     is “1 time a day”, meaning that if your mailbox receives several
     messages from the same email address in one day, Plesk will send
     automatic response only to the first message. If the value is “2”,
     than Plesk will send automatic response for the first and the
     second messages, and so on.
   • Attached files. If you want to attach a file to your message,
     click Browse and select a file.
   • Switch off auto-reply on (the specified date). Select this
     checkbox if you want the automatic replying to stop on a specific
     date, for example, the date when you return from holidays.
3. Click OK.

To switch off automatic replying:

Clear the Switch on auto-reply option and click OK.