Automatic Email Notifications

In Plesk, you can set up automatic email notifications
to inform yourself as well as your customers and resellers
about certain events, such as:

• The expiration of a subscription.
• The suspension of an account.
• The resource usage limit for a subscription being exceeded, and so on.

Most notifications are sent out immediately except for:

• Notifications for resource overuse and account suspension.
  Those are sometimes sent up to 24 hours after the event has occurred.
• Expiration warnings (currently only “Subscription expiration warning”).
  For them you can specify how many days in advance
  the notification will be sent.

The notifications are customizable. For each notification, you can:

• Specify its recipients.
• Change its text and subject.
• Customize its look.
• See how it looks in emails.

Specifying recipients of the notifications

1. Go to Tools & Settings > Notifications (under “Plesk”).

2. Find a notification and specify who will receive it:

   • Customers, resellers, and/or yourself. To send to these recipients, select the corresponding checkboxes.
     The email addresses will be taken from the contact information.
   • A single custom email. To send to the custom email, select the checkbox next to the “Email address” field
     and fill in the email.

   You can send the notification both to the custom email and to email addresses taken from the contact information.

3. When you are satisfied with the specified recipients, click OK.

Changing the text and subject of the notification

1. Go to Tools & Settings > Notifications (under “Plesk”).

2. Find a notification whose text and/or subject you want to edit
   and then click the icon on the corresponding line.

3. Change the notification text and/or subject. You can use HTML tags to format the text.

   Note: When customizing the default template, keep the placeholders.
   Usually you will see placeholders in the text of the notification.
   They are replaced with actual values when the notifications are sent out.
   Find the complete…